LG – gram Max 17″ 2.5K Touch-Screen Laptop – Intel Core Ultra 7 Processor 355 – 32GB RAM – 1TB SSD – Copilot + PC – Matte Bronze

Repaired by refreshing the Sys & reinstall OP - Team was knowledgeable and kind, only drawback would be it took a few more days they what they said it would, so call before going down to see if it's ready to be picked up, no big deal, they should test you when its finished which they do.

Like it!!! - Sleek, light-weight, and responsive. Love the screen!

Work Laptop - I really like this laptop! It’s lightweight, easy to carry around, and the screen is a good size for me. It has plenty of memory for what I need, and setting it up was super easy. So far, I have no complaints and I’m happy with my purchase!

USB-C Re-charging is VERY SLOW - I am happy with the light-weight and sleek design. However, very unhappy with SLOW charing over USB-C with the provided charger and cable, seems to be a known defect with LG GRAM models.

Fast and lightweight - I was lucky to find this and openbox. its fast and lightweight. perfect for editing videos.

Exceeds expectations! Lightweight, large-screen! - Exceeds expectations! Lightweight, large-screen, powerful! Battery life is great.

Laptop use - Space bar key faulty and is not good for office work.

Great Features, Serious Crashing Issue - I really wanted to love this laptop. The 17" display is beautiful, it’s incredibly lightweight for its size, and the 32GB RAM/1TB SSD configuration is perfect for my workload. Unfortunately, none of that matters if I can’t reliably work on it. Mine repeatedly crashes with the blue-screen error “VIDEO_MEMORY_MANAGEMENT_INTERNAL (0x10E)”, completely shutting down whatever I’m working on. The laptop and Windows have been kept updated, yet the issue continues. This is not an isolated problem either. After researching it, I found numerous other owners of this laptop reporting the same or very similar crashes, with some ultimately returning their computers because they could not get the issue resolved. What makes the situation even more frustrating is the lack of an actual solution. Despite attempts to get assistance through LG, Best Buy, Geek Squad, and other support channels, I have not been able to get a definitive explanation for what is causing the crashes or a reliable fix. From what I've found, other owners experiencing the same problem have had similar difficulty getting meaningful support or resolution. I purchased this specifically as my primary work computer, and I cannot have a laptop randomly blue-screening and shutting down in the middle of my work. At this price point, basic reliability should not be something I have to troubleshoot on a nearly new computer. It’s especially disappointing because, aside from this issue, I genuinely like the laptop. The size, weight, display, and specifications are exactly what I wanted. But none of those features outweigh the fact that I cannot trust it to stay running while I’m working. Until LG identifies the cause and provides a proven solution for these repeated crashes, I cannot recommend this laptop to anyone who needs a dependable computer for work.

Love, love, love my new laptop - I purchased this laptop at the end of July during the Black Friday in July sale. I needed a new laptop because mine was not holding a charge and was getting extremely hot all the time. I am a senior in college and I intend to keep going to school after I graduate so it was important to me to get someone that would handle work and school and get me through to my next degree program. This laptop has a ton of memory, so everything on my old laptop transfered over easily and still left me lots of memory for new files or downloads. It is so light you will think you forgot to put it in your bag. It has a large screen which it perfect for having multiple pages open at the same time. The pages load quickly and I have not noticed any lags in performance no matter how many pages I have open. I initially thought it did not have a backlit keyboard but it does. You use one of the function keys across the top to increase the brightness or turn it off. That is also where there is a function key to turn off the webcam if that is something you want to do. You can also increase or decrease the internal fan speed on the laptop to control the noise if you need to. The speakers have really good sound for watching YouTube videos or streaming movies. There is a full-size keyboard, a large touchpad. This laptop also has a touchscreen. I was hesitant at first because I didn't want to spend "too much" on a laptop, but I am so happy that I found this laptop, it was definitely worth it. If you are considering this laptop I would highly recommend it, you will not be disappointed.

Excellent laptop - I needed a new laptop to use for my business and I am very happy with my purchase. The 17" screen is the perfect size. I love the fact that it is not black or silver - the bronze color is very unique. Setting it up was very easy. I was able to purchase mine at a discount as it was an "out of the box" purchase, because of that I was able to get a better computer for less. And bonus, it is a touch screen. I had not heard of gram before but I have no complaints regarding my purchase.

Great portable laptop - Thos laptop is light and portable. It is powerful enough for school work.

LG-gram Max 17" - light weight and fast. Used for college classes and personal uses.

I love my Gram!!! - The fastest and best computer I have ever used!! I love mine and I'm so glad I bought it!

LG - Gram - I love how light the machine is. I move around a lot, and weight is a big thing. The screen size is perfect for me. So far, everything software-wise is performing as it should. I appreciate the large keyboard. I have not tested the battery claim (26.5hrs), but I am going to try soon. I understand that LG wants to push some of their enhancements, but those things annoy me. Other than that I'm very happy with your product.

Beautiful Laptop - This laptop is very light and the best part of it is the vibrance the screen has. I'm 100 percent satisfied .

LG Gram - I had some issues with the first 2 LG Gram computers, but Best Buy did a great job taking care of me. I stepped up to the LG Gram 9 processor and it has working great. Very light and thin, with full size key board Super fast processing Love it so far.

Great purchase - The size of the screen is amazing and overall a great laptop

17" LG GRAM LAPTOP - i like this computer because its thin and light. not heavy and bulky. it also has a lot of memory and ram. i would recommend this computer.

WILL NEVER PURCHASE AGAIN FROM BEST BUY - This product had issues from the beginning and kept restarting. (Possibly driver issues). I intended to return it and purchase the same model hoping for a better outcome because when it was working, I liked it and the features of the laptop. However, the return experience was so disappointing that I will never again buy from Best Buy, There is no way to contact anyone in management other than physically going to the store and the 2nd in command is the problem. I actually went there at two different times to try and discuss with the store manager but I was told the 2nd in command was the manager until I pressed the clerk and then I was told the Store Manager was not there. What should have been a seamless exchange turned into an experience where this 'manager' tried to bully and intimidate me. He refused to order a replacement without me paying for the replacement and then being credited when I returned the original, except that by that time I would be out of the 'Return window' and I'm certain would have been told that I could not return it. I therefore returned the laptop for credit to my original purchase card and will buy from a different source. It is a shame that when spending almost $2000, this is the way a customer is treated. Before the purchase when I was looking at the different models, I was helped by a young man who was very knowledgeable and professional and helped me select what I eventually purchased. Perhaps he should be promoted.

Absolute workhorse - This laptop is amazing. It has simultaneously run two very hefty softwares and had no performance drop off. The battery wasn’t depleted at all faster rate and cooling fans didn’t kick on. Worth the money if you use CAD softwares.