Warranty & protection

Need service? Within 30 days of delivery you can return a defective item. After that, contact us and we’ll help you start a manufacturer claim.

Every product we sell is brand new and covered by the manufacturer’s warranty. Warranty length and terms vary by brand and are listed on each product page and in the documentation in the box.

If something is wrong

Tell us within 30 days of delivery and we will arrange a return or replacement. For problems after that, contact us first — we help you work with the manufacturer’s service team.

Questions? Use our contact page.

Free U.S. shippingOn every order. Leaves our store in 1–2 business days, arrives in 3–5 business days.
Free returns for 30 daysNo restocking fee. We email you a prepaid return label.
We can install it tooOptional in-home delivery, installation and haul-away on large appliances.
Talk to our team(888) 419-6820 · Mon–Sat