Start a return

  1. Find order
  2. Choose items
  3. Confirmation

Find the order you want to return

Returns are free within 30 days of delivery. No restocking fees.

Our return policy at a glance

  • 30 days from delivery
  • Free return shipping
  • No restocking fees
  • 3–5 business days to refund after we receive it
Read the full policy →

Before you send it back

  • Include all parts, accessories and manuals.
  • Use the original box if you still have it.
  • Appliances: disconnect, empty and dry them (washers drained, fridges defrosted).
  • Arrived damaged? Tell us within 7 days of delivery.
Free U.S. shippingOn every order. Leaves our store in 1–2 business days, arrives in 3–5 business days.
Free returns for 30 daysNo restocking fee. We email you a prepaid return label.
We can install it tooOptional in-home delivery, installation and haul-away on large appliances.
Talk to our team(888) 419-6820 · Mon–Sat