Won’t charge after 5 months - Bought Best Buy certified refurbished iPad in May. By mid September it won’t charge. Bought new charger hoping that was the issue but that didn’t fix it. Can’t charge. Call me crazy but I think an iPad should last more than 5 months before it it’s inoperable.
Apple – Geek Squad Refurbished Good – 12.9-Inch iPad Pro with Wi-Fi – 256GB – Space Gray
$55999
Other options in this range
Apple - Geek Squad Refurbished Good - 13-inch iPad Pro M5 chip Wi-Fi + Cellular 256GB with OLED - Space Black (Unlocked) Price range: $799.99 through $2,239.99
Apple - Geek Squad Refurbished Good - 9.7-Inch iPad Pro with WiFi - 256GB - Rose Gold Price range: $479.99 through $559.99
Apple - Geek Squad Refurbished Good - 9.7-Inch iPad Pro with Wi-Fi + Cellular - 32GB - Space Gray (Unlocked) Price range: $503.99 through $863.99
Overview
- 12.9″ edge-to-edge Liquid Retina display with ProMotion, True Tone, and wide color¹
- A12X Bionic chip with Neural Engine
- Face ID for secure authentication and Apple Pay
- 12.0MP back camera, 7.0MP TrueDepth front camera
- Four-speaker audio with wider stereo sound
- 802.11ac Wi-Fi
- Up to 10 hours of battery life³
- USB Type-C connector for charging and accessories
- iPadOS with intuitive multitasking, new Home screen, and all the great features of iOS 13
- Apps are available on the App Store. Title availability is subject to change
- ¹ The display has rounded corners. When measured as a standard rectangular shape, the screen is 12.9″ diagonally. Actual viewable area is less.
- ² Accessories are sold separately.
- ³ Battery life varies by use and configuration. See www.apple.com/batteries for more information.
Compare similar
Specifications
Capacity & configuration
- Total Storage Capacity
- 256GB, 64GB, 512GB, 1024GB
- Display Type
- LED
- Screen Type
- Retina Display
Dimensions & weight
- Product Name
- 12.9-Inch iPad Pro with Wi-Fi - 256GB
- Product Height
- 11.04 inches
- Product Width
- 8.46 inches
- Product Depth
- 0.23 inches
- Product Weight
- 22.24 ounces
Features
- Screen Size
- 12.9", 11"
- Color
- Space Gray, Silver, Gray
- Brand
- Apple
- Screen Resolution
- 2732 x 2048
- Processor Brand
- Apple
- Expandable Memory Compatibility
- None
- Operating System
- Apple iPadOS
- Operating System Compatibility
- Apple iOS
- Voice Assistant Built-in
- Siri
- Works With
- Apple Home
- Wireless Connectivity
- Bluetooth
- Network Connectivity
- None
- Compatible Wireless Standard(s)
- Wireless-A
- Headphone Jack
- No
- Interface(s)
- USB-C
- Charging Interface(s)
- USB-C
- Battery Life (up to)
- 10 hours
- Battery Chemistry
- Lithium-polymer
- Front-Facing Camera
- Yes
- Front Facing Camera Megapixels
- 7 megapixels
- Front Facing Camera Video Resolution
- 1080p
- Rear-Facing Camera
- Yes
- Rear Facing Camera Megapixels
- 12 megapixels
- Rear Facing Camera Video Resolution
- 4K
- Keyboard Included
- No
- Security Features
- Facial recognition
- Stylus Dock
- None
- Wake Word
- Hey Siri
- Mobile Payment Service Supported
- Apple Pay
- ENERGY STAR Certified
- Yes
- Included Software
- Camera, Photos, Messages, FaceTime, Mail, Music, Safari, Maps, Siri, Calendar, iTunes Store, App Store, Notes, Voice Memos, Contacts, Books, Home, Reminders, Stocks, Clock, TV, News, Photo Booth, Podcasts and more
- Stylus Included
- No
- Year of Release
- 2018
- UPC
- 400063585764, 400063585788, 400063585818, 400063585825, 400063586075, 400063586181, 400063586204, 400063586228, 400063586242, 400063586303, 400063586358, 400063586433, 400063586471, 400063586495, 400063586518, 400063586549
Power & warranty
- Model Number
- TI-REF MTFL2LL/A
- Processor Model
- A12X Bionic chip with 64-bit architecture, Neural Engine, Embedded M12 coprocessor
- Warranty - Parts
- 90 days
- Warranty - Labor
- 90 Days
- Model Family
- Apple iPad Pro (3rd Generation)
Warranty & protection
See manufacturer documentation.
Register your product with the manufacturer within 30 days of delivery.
Manufacturer warranty claims are handled by the manufacturer. We are happy to help you find the right contact: (888) 419-6820.
Customer reviews
Write a reviewgood ipad i liked ipad dog tickle my ipad and it collapse so good dingle ipad fortntie
Refurbished iPad is like new! - M wife has not had any issues with her refurbished iPad, and it looks like new!! A+++
Fantastic! - Finally upgraded my Gen 1 iPad Pro, and I could not be happier! Everything works perfectly in this refurbed model, and it came to me in wonderful condition. There are some extremely light blemishes on the back, but that's truly the only thing that *doesn't* feel brand new, everything else is perfect!
12.9 IPad Pro refurbished - Everything works good, very impressed even though it was refurbished. I would definitely get another one
Ipad 12.9 Review - Stopped connecting to ANY laptop for iTunes sync, and not recognizing USB/Headphone dongle after a year…
IPod Pro 2020 - I can always trust geek squad certified. iPad came in excellent condition and works great
Great and good shape - I love it especially the color of it!the battery life is so good i can use for 2 days straight without charging!
Not valued well. - Good quality item but not well priced- refurbished off of Amazon was same quality and a couple hundred cheaper, I returned this one.
new ipad - really nice and reliable i should definitely buy this again
Amazing - I love it works great! No problems I waited till I had it for a few months and it’s great
iPad recommended - it’s everything you go ask for a great size. I do class work , watch Netflix and play all types of games.
Good iPad for Schooling, Gaming - I bought this iPad to use for taking notes in my last year of college, as well as to use for playing some bigger mobile games. My only complaint is that the battery life is not great, and can die fast especially if you're using a more demanding app. However, the display is fantastic, and things run very smoothly. I don't regret purchasing this device.
Refurbushed 12.9” iPad - I bought this refurbished iPad for my husbands and he loves it! I’ve never bought any refurbished electronics however the price was excellent with 256GB and I do trust Best Buy and the Geek Squad to always deliver on their promises and they did not disappoint! iPad works perfectly but if i ever have ussues my Total Tech will take care of it! Love, love, love Best Buy!
Great for musicians - Bought for my son's graduation. Its perfect for all of his music. When he plays a show he only carries just the pad and his horn. Its much more covenient.
Excelent - An excellent article, I loved it. So far I haven't had any problems with the product. I recommend it.
Great product! - Works great my daughter love it.highly recommended
Workhouse of a Tablet - Great ipad, works well. Works with my pencil and keyboard too
Worth it , to have it, Love it! - I love my iPad. I’ve really enjoyed it far more than I thought I would. I do like this size and with the case I purchased, I didn’t like it at first but I discovered I did not have it on correctly . Now it is Awsome ,gives me the vibe of a lap top and it hold my Apple Pencil. Wish I had bought this along time ago.
Great purchase! Slight flaws - For 1/2 the original price i’m very happy with my purchase! The only flaws I noticed when it came in was that it wasn’t updated (majorly outdated and slow due to lack of updates.) The iPad is slightly bent in the middle as well. Otherwise it’s perfect for college and entertainment which is what I bought it for!
Questions & answers
Ask a question
Email [email protected] or call (888) 419-6820 during business hours.
Add your review